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Where People Are Satisfied With Democracy and Why

Bolstering satisfaction in democracy will require addressing multiple issues. But acknowledging that democratic discontent has deeper roots is a necessary starting point.

Pericles funeral speech
Pericles Gives the Funeral Speech (Perikles hält die Leichenrede), by painter Philipp von Foltz (1852)

Global dissatisfaction with democracy has increased over the past 25 years, according to our recent report.

Drawing upon the HUMAN Surveys project, the report covered 154 countries, with 77 countries covered continuously for the period from 1995 to 2020. These samples were possible thanks to the combination of data from over 25 sources, 3,500 national surveys, and 4 million respondents.

Not surprisingly, the gloomy headline finding – rising democratic dissatisfaction – attracted the most attention. Less widely discussed, however, is the “good news” – that a small sample of countries has bucked the trend, and have record-high levels of satisfaction with their democracies.

Why are such countries – the Netherlands, Denmark, or Switzerland – able to achieve high and rising levels of democratic contentment?

There are four factors that stand out in explaining why some democracies have – or have not – experienced an eroding democratic satisfaction. These can be summarised by four “Ps”: polarisation, paralysis, perfidy (or scandal), and powerlessness.


First, countries with increasing polarisation show rising dissatisfaction. This is especially the case in majoritarian electoral systems that generate “winners and losers”, leaving close to half of the electorate dissatisfied following every election.

Recent research shows that the US has had the largest increase in polarization since the 1990s, and it is also among the countries with the largest increase in democratic dissatisfaction. Other majoritarian democracies, such as Canada and the UK, have suffered the same trend, though, on a more limited scale.

The countries such as Denmark or Switzerland, which we call the “islands of contentment”, on the other hand, have limited polarisation and use proportional representation. The political structures of these nations drive them towards more cooperative forms of politics, and they are often less complicated to govern.


Citizens abhor a political vacuum. Perhaps one of the clearest examples is the UK during the Brexit paralysis of 2019, in which the British cabinet and parliament were logjammed over whether to pass the EU withdrawal agreement, hold a second referendum, or call an election.

The UK is not the only example: government shutdowns in the US under Bill Clinton in 1995-6, Barack Obama in 2013, and Donald Trump in 2018-9 did not increase public satisfaction. And in Australia, the revolving door of prime ministers between 2013 and 2018 has left many voters dissatisfied.

On the other hand, in countries where there is relative continuity in government, such crises are avoided. In Switzerland, the so-called “magic formula” coalition at the federal level almost prevents such crises by design and satisfaction has been rising.


Perfidy – or, corruption and scandal – is one of the strongest predictors of dissatisfaction with democracy. These can be short-lived, as with the UK parliamentary expenses scandal of 2009, which saw dissatisfaction temporarily spike, or rather longer in duration, such as the “tangentpoli” investigations in 1990s Italy which led to the collapse of the entire party system.

Inevitably, more extreme examples can be found in many emerging democracies. In Brazil, democratic dissatisfaction has soared since the start of the “Lava Jato” investigations in 2014. And in South Africa, a string of corruption revelations during the presidency of Jacob Zuma sent democratic dissatisfaction soaring to record highs.

Denmark, Switzerland, the Netherlands, and Luxembourg, on the other hand, are the first, fourth, eighth, and ninth least corrupt countries in the world, respectively, according to Transparency International.


Finally, citizens must feel that they have agency over the political process.

A clear example of powerlessness is where there is low electoral integrity. Elections are one of the most visible aspects of democracy, and unfair electoral practices decrease public satisfaction.

The unlimited money pouring into US elections since 2010, its demonstrably gerrymandered electoral districts, active voter suppression, and controversies in vote counting have left many disillusioned with the electoral process. Canada is better off, but the circumvention of election finance rules by Conservatives in the 2006 election campaign and Robocall scandal in the 2011 Canadian federal elections did not enhance public satisfaction.

By comparison, the Electoral Integrity Project run by Harvard and Sydney universities, gives Denmark, Switzerland, the Netherlands, and Luxembourg some of the best scores in the world.

Feelings of political agency require a sense of influence over domestic institutions, but also a sense that those institutions are in themselves sovereign. A number of the most satisfied nations in our study are either on the outskirts of the EU (Norway and Switzerland), or not in the eurozone (Denmark), projects that require substantial pooling of sovereignty in order to function.

Meanwhile, countries in southern Europe such as Greece, caught in the eurozone crisis, have experienced a profound breakdown in democratic satisfaction in recent years.

Bolstering satisfaction in democracy will require addressing multiple issues. But acknowledging that democratic discontent has deeper roots is a necessary starting point.

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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